Service Communities

Challenge: Most Government services cross departmental boundaries but they are not designed end-to-end with this in mind and often fail to meet the needs of users as a consequence. .

 

Approach: Set up a small team within Government Digital Service to build on previous research and test different collaborative models that transform the way government designs and delivers services . 

 

Delivered: 

 © 2020 by Tom Wynne-Morgan

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Wynne-Morgan