Hello
Welcome to my slice of the internet
I'm Tom, a designer working on complex problems where technology, organisations, and public services intersect. I write about design, AI, and how we make better services in practice.
About me
I work inside large institutions, particularly the public sector, where change is rarely clean or linear. My background spans fine art, interaction design, design research, and service design — focused on how systems actually behave in practice.
Tools & projects
Things I've built or worked on. Mostly focused on public services, government data, and design.